All courses are pre-recorded, which means you can learn at your own pace, on your own schedule, from anywhere in the world. You can pause, rewind, and rewatch as many times as you like within your access period. This format allows you to go through the material in the order and at the speed that works best for you.

Absolutely! You can purchase as many courses as you'd like. Each course you purchase will be accessible from your student dashboard. We also periodically offer bundles at discounted rates — keep an eye on our announcements for those deals.

No prior experience is required for most of our courses. We have courses designed for complete beginners as well as more advanced courses for those who already have a boba business and want to grow. Each course listing clearly describes the intended skill level so you can choose the right fit for where you are in your journey.

All sales are final and we do not offer refunds. Because our courses contain proprietary, insider, and confidential business information that is delivered digitally and immediately upon purchase, we are unable to process refund requests. We strongly encourage you to read the full course description, review any previews available, and reach out with any questions before purchasing. By completing a purchase, you agree to this no-refund policy.

Yes. All payments are processed through PCI-compliant third-party payment processors. We never store your full credit card details on our servers. Your financial information is handled securely using industry-standard encryption.

After completing your purchase, you'll receive a confirmation email with instructions to access your course. If you're a new student, you may be prompted to create an account or set a password. Once logged in, your purchased courses will appear in your student dashboard, ready to begin immediately.

Yes, one month

No. Course access is strictly for individual use and may not be shared, transferred, or sold to another person. Each purchase grants a single-user license. If we detect account sharing, access may be revoked without a refund. If multiple people in your business need access, separate licenses must be purchased.

If you're experiencing any technical issues accessing your course, please email us at [email protected] with your order number and a description of the problem. Our team will respond as quickly as possible to resolve the issue. Technical issues are one of the only scenarios where we will work directly with you to restore access.

While the course content itself is pre-recorded so you can learn at your own pace, enrollment is limited because each course includes live Q&A sessions where you get direct access to ask questions and get personalized feedback. To make sure every student gets the attention and support they deserve, we cap the number of students per cohort. Once spots are full, enrollment closes, so if you're in, don't wait!