1. Who We Are

Boba Social Club Academy ("we," "us," "our") operates an online learning platform at bobasocialclub.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information we receive from users of our website, lead funnels, and course platform.

2. Information We Collect

We collect personal information in the following ways:

a) Through Lead Funnels & Opt-In Forms

When you sign up for a free resource, webinar, waitlist, challenge, or any lead magnet we offer, we may collect:

- Full name

- Email address

- Phone number (if provided)

- Business name or social media handle (if provided)

- Your interests or goals as submitted in form fields

- IP address and approximate geographic location

- Date and time of opt-in

b) Through Course Purchases & Account Registration

When you purchase a course or create an account, we collect:

- Full name and email address

- Billing address and payment information (processed securely — we do not store your full card details)

- Account login credentials

- Purchase history and transaction records

- Course progress and completion data

c) Automatically Collected Information

When you visit our website or platform, we automatically collect:

- Browser type, device type, and operating system

- IP address and general location data

- Pages visited, time spent, and clickstream data

- Referring website or source (e.g., Instagram, Google)

- Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

- Create and manage your account and course access

- Process purchases and send order confirmations and receipts

- Deliver course content and updates

- Send marketing emails, newsletters, promotional offers, and course announcements (you may opt out at any time)

- Follow up with leads who have expressed interest in our courses

- Improve our website, courses, and marketing funnels

- Respond to customer support inquiries

- Detect and prevent fraud or unauthorized access

- Comply with legal obligations

4. Email Marketing & Communications

By submitting your email address through any form on our website or platform, you consent to receive email communications from Boba Social Club Academy, including:

- Welcome emails and onboarding sequences

- Promotional emails about new courses, offers, or events

- Educational content and newsletters

- Transactional emails related to your purchases

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email. Transactional emails cannot be opted out of as they contain important account information.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

- Keep you logged in to your account

- Remember your preferences

- Analyze site traffic and behavior via tools like Google Analytics

- Track conversions from advertising campaigns (e.g., Facebook Pixel, TikTok Pixel)

- Retarget visitors with relevant ads on social media platforms

You may control cookies through your browser settings. Disabling cookies may affect certain functionality of our platform.

6. Third-Party Service Providers

We share your information with trusted third-party services that help us operate our business, including:

- Payment Processors (e.g., Stripe, PayPal) — to securely process transactions

- Email Marketing Platforms (e.g., Mailchimp, Klaviyo, ConvertKit) — to manage email communications

- Course Hosting Platforms (e.g., Teachable, Kajabi, Thinkific) — to deliver course content

- Analytics Providers (e.g., Google Analytics) — to analyze site performance

- Advertising Platforms (e.g., Meta, Google Ads) — to run targeted advertising campaigns

- CRM Tools — to manage customer relationships and follow-ups

We do not sell your personal information to third parties. We only share your data with service providers as necessary to deliver our services.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request deletion of your account, we will remove your personal data within 30 days, except where required by law (e.g., financial transaction records).

8. Your Rights

Depending on your location, you may have the right to:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request correction of inaccurate or incomplete data.

- Deletion: Request deletion of your personal data, subject to legal requirements.

- Opt-Out: Opt out of marketing communications at any time.

- Data Portability: Request a copy of your data in a portable format (where applicable).

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, via email. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

📧 [email protected]